We take care of your loved ones at home
We are a licensed provider of social services offering daily visits by a caregiver for diaper changes, toiletries, changing clothes, changing sheets, shopping, room care and meal assistance with uncompromising quality and respect for your loved ones.
After receiving your inquiry via phone or email, we will promptly contact you to discuss your specific needs. Following this, we will arrange a home visit to assess the situation and develop an initial individualized care plan along with a social service contract. The selection of services is tailored to meet the evolving desires and requirements of the client over time. Our care plan remains flexible, adjusting to any changes in the situation or needs that may arise.
One visit per day
From Monday to Friday for 4 weeks for up to 80 min. per day - 500 BGN
Six days of the week for 4 weeks for up to 80 min. per day - 600 BGN
Seven days of the week for 4 weeks for up to 80 min. per day - 700 BGN
Two visits a day
From Monday to Friday for 4 weeks for up to 120 min. per day - 700 BGN
Six days of the week for 4 weeks for up to 120 min. per day - 850 BGN
Seven days of the week for 4 weeks for up to 120 min. per day - 990 BGN
Assistant
The same assistant for visits 5 or 6 days a week, for visits every day of the week there is a substitute assistant. We carry out strict control at each visit - through our electronic system, we know exactly at what time the assistant visited the home.
Request delivery of delicious food to daily care
If you or a loved one takes advantage of our social services, an additional service can be added to the daily visits - food delivery. The kitchen used is fully permitted for food preparation and transportation, ensuring safety and quality.
- Lunch delivery Monday to Friday (20 supplies). The fee is 160 BGN for 4 weeks.
- Delivery of lunch and dinner from Monday to Friday (20 deliveries). The fee is 220 BGN for 4 weeks.
- Lunch delivery from Monday to Sunday (28 deliveries). The fee is 230 BGN for 4 weeks.
- Delivery of lunch and dinner from Monday to Sunday (28 deliveries). The fee is 310 leva for 4 weeks.
The lunch menu includes a delivery of soup and a main course of 300 g each. You can also add dinner, which is delivered together with lunch, and consists of another main course and dessert of 300 g each.
The food is dietary and tailored to the needs of the elderly. Always the soup or main course is meaty, the second main for dinner is lean if the main course at lunch is meat. The food is not mashed and therefore not suitable for seriously ill people who are on special diet.
Food is prepared in the mother kitchen, which has all the permits for activity - preparation and transportation of food.
Food is delivered in disposable packaging, no exchange of dishes is required.
Meals include a standard menu, which is fixed and planned for each week.
In order for the food to be received, the recipient must have the opportunity to open the door to the courier. If it is not possible, then you can request a visit to our assistant to get the food and help with the meal if necessary. You may need to provide a key from the front door of the building. Delivery is between 8:00 and 13:00.
Delivery of food for Sunday is carried out together with delivery on Saturday. In case of special schedule related to national holidays, we will inform you in advance.
Lunch and dinner menu delivery consists of two different main dishes.
The listed prices include the delivery price.
Payment for deliveries is like a subscription to
4 weeks. The request can be for one of the listed options, as other options, for example, delivery Monday, Wednesday and Friday - are not carried out.
The fee does not include the delivery of bread and utensils.
Social services with emphasis on:
Peer approach
Older people are actively involved in providing services to people in the same age group and both parties have the opportunity to communicate with their peers.
Autonomy
Older people are encouraged to maintain an independent lifestyle in their own homes by having control over the services they receive, their income and/or their leisure time.
Prevention
Services such as preventive medical check-ups at home ensure early intervention and reduce public spending on health and social activities.
Health care in four easy steps
Telephone medical triage
During the initial phone call, a brief interview is conducted to assess the patient's requirements, specify the type and extent of necessary tests, provide instructions for test preparation, and schedule an appointment for consultation and/or a home visit.
Carrying out the examination
Depending on the preference stated in the first conversation, the specific service is carried out in a medical center or on site, in the patient's home.
Getting a treatment plan and results
Regardless of where the examination was performed, the patient receives a personalized treatment plan on the spot. If a test sample has been carried out, the results are received by e-mail.
Additional assistance
One contact person - your coordinating assistant, who organizes the whole process, reserves hours for examination, consultation, treatment or, if necessary, additional services.
Frequently Asked Questions
Haelan offers a wide range of services depending on your specific needs and preferences:
- On-site examinations and laboratory tests in our medical centers
- Home visits by a specialist doctor and/or nurse, sampling for laboratory tests
- Daily home care for the elderly from caregivers with years of experience
- Monthly packages for long-term medical and/or social care according to specific needs (prevention package, cardio package, monthly health care, etc.)
- Telemedicine: 24/7 cardiomonitoring
Our team consists of specialist doctors such as pediatrician, cardiologist, gastroenterologist, nephrologist, neurologist, surgeon, urologist; nurses and caregivers. We also have a network of specialists in case of need other than those listed.
No, for emergencies, please contact the Emergency Units of the hospital facilities.
At this stage, no, only with directions for laboratory tests.
Haylan gives you the possibility of a home visit by a specialist doctor with mobile medical equipment (gastroenterologist, nephrologist, urologist with ultrasound; cardiologist with ECG and echocardiography) or without equipment (pediatrician, neurologist, surgeon, urologist), general examination by a doctor, sampling, various medical manipulations injections (injection, abocat, catheter, replacement, flushing and removal of a catheter, enema, treatment and treatment of wounds, bandages, burns, removal of sutures). Ask a question or request a home visit 0893 02 02 02.
Through our website hereor by calling us at 0893 02 02 02. Our specialist will offer you a convenient time for you, and if necessary, he will contact you with our doctor to consult you and suggest a suitable specialist for the home visit.
Yes, we suggest. Request an examination from a pediatrician at home hereor by calling us at 0893 02 02 02.
We try to react immediately, but it all depends on the workload at the moment. Our staff will offer you the most convenient and recent appointment possible for you.
So far only in town. Sofia, as well as up to 50 km outside the city. Sofia.
Yes, we offer a home visit to take blood/material for laboratory tests.
You can choose the location that is convenient for you:
- The Mall - st. Mihail Tenev 6
- Ring Tower — opposite the Business Park, st. Ring Road 251 E
- Business Park Sofia — building 2
Haylan Medical Centers is open from 8:00 a.m. to 5:00 p.m. Monday through Friday. Home visits are carried out from 07:30 to 20:00 h, 7 days a week, and the price on a holiday/holiday day is different.
At this point, only in the city. Sofia by carrying out home visits up to 50 km outside the city. Sofia.
The price is formed by the tariff for the corresponding service (examination, medical manipulation) +home visit fee (two types: in the city of Gr. Sofia and up to 50 km outside Sofia) + holiday/holiday fee if applicable.
All our services and their prices you can see here.
According to your preferences — by bank transfer, by POS terminal or in cash.
Entrust us to take care of your health
Contact us for a consultation to get the care you deserve. For you and your loved ones.
